Snakes in the City · Local service guide
Snake Catcher Hawkesbury
A Hawkesbury call can mean a small Windsor backyard, a rural shed outside Richmond or a property with a long drive and livestock. Tell us which situation you have. We can discuss the safest next step and confirm availability and the fee before arranging a catcher.
Keep people and pets away. Do not touch, corner or disturb the snake. Tell us its last visible position, access details and whether anyone may have been bitten.
Call to confirm the fee, what the attendance covers and current availability.

An all-clear at Hawkesbury Hospital
Hospital staff heard suspicious rustling near the ambulance bay and took a cautious approach in case a venomous reptile was nearby. Snakes in the City attended, checked the area and gave the all-clear. No confirmed snake capture was reported.
It was a chance to assist the emergency workers who look after everyone else. It also shows why a useful call-out is not always a photograph of a captured snake: sometimes the job is to investigate a concern carefully. Read the Hawkesbury Hospital inspection story.
River flats, rural sheds and the bush beyond
The Hawkesbury River and floodplain shape much of the district. Open paddocks, creek margins and farm infrastructure give way to wooded slopes and sandstone country as you move away from the flats. Council’s land-management program reflects that mix of river, agricultural land and native habitat.
For a catcher, access can matter as much as distance. Give the actual address rather than only a property name, say which gate is open, and mention dogs or livestock before arrival. After heavy rain, report any access problem you already know about; nobody should enter floodwater to reach a snake sighting.
Snakes to be aware of
The wider Hawkesbury district contains both open-country and bushland habitat. These species illustrate that variety, rather than identifying an animal from a vague glimpse.
- Eastern brown snake — a venomous species associated with open country, woodland and disturbed ground.
- Red-bellied black snake — a venomous snake often associated with creeks, dams and other damp habitat.
- Diamond python — a non-venomous climber found in Sydney bushland; it may also use trees and roof spaces.
Colour alone is not a reliable identification. A photograph taken from an already safe position may help; do not move closer to obtain one.
If a snake disappears around a stable or shed
Stop moving feed bags, timber or machinery in that area. Keep people and animals away without driving them towards the snake. From a secure position, note which wall, stack or doorway it entered and when. A fresh, precise observation is more useful than turning over everything in the shed.
Once the immediate concern is dealt with, store animal feed securely and review clutter around work areas. Ask the catcher about practical changes relevant to the actual property, rather than expecting a treatment to make acreage permanently snake-proof.
Medical and veterinary help
Suspected bite to a person: call Triple Zero (000) immediately. Keep the person still and follow the ambulance operator’s instructions. Do not wait for a catcher or try to catch the snake for identification.
Hawkesbury Hospital, 2 Day Street, Windsor, has a 24-hour emergency department.
Possible bite to a pet: contact a vet immediately, even if you cannot see a bite mark. SASH Western Sydney, 1 Rowood Road, Prospect. Open 24/7 for emergencies. Call (02) 8609 9444.
Local clinic: Macquarie Veterinary Clinic, 24 Hawkesbury Valley Way, Windsor; (02) 4587 7490. Call to check immediate availability. Prospect is a regional after-hours veterinary option, not a clinic in Windsor; phone for advice about your pet and travel. These services are independent of Snakes in the City. Contact details checked September 2026.
Questions for larger properties
Can you search an entire acreage block?
An attendance needs a realistic search area based on the sighting. Explain where it was seen and what remains accessible. A search cannot certify all paddocks, buildings and bush as free of snakes.
What if we only heard something?
Say that clearly. Rustling alone does not identify a snake. We can discuss whether an inspection is appropriate, as happened at the hospital, without assuming an animal is there.
Find information nearer your address
See Windsor, Richmond, Agnes Banks and Londonderry. If your location is further out, call to check attendance rather than relying on a fixed travel-time promise.
Talk to Snakes in the City
For a current snake concern, call 0484 033 337. Tell us where you are and what you can see from a safe position.
Local guide updated September 2026. NSW Health snakebite advice · What to do if you see a snake · Catcher background



