Richmond Veterinary Hospital
118 Windsor Street, Richmond NSW 2753
Monday–Friday 8:30 am–7 pm; Saturday 9 am–2 pm; Sunday 10 am–1 pm. Call first for urgent-care arrangements and holiday hours.
Richmond NSW 2753 · Hawkesbury
Snake Catcher Richmond
For a snake at a Richmond home, shed or business, call Snakes in the City on 0411 103 488. Keep the area clear and tell us the last place you saw it. We will discuss safe next steps, access and catcher availability.
Phone assistance 24/7NSW licence MWL000102655Fully insured
Make the area safe first
Bring children and pets away from the snake. Stop activity near its hiding place and give it room to move. Never attempt to catch, kill or pin it down.
- If it stays visible: watch from a safe distance. Note its direction of travel without following it into long grass or under a building.
- If it disappears: record the exact last-seen spot and time. Leave machinery, pallets and stored materials in place and tell us what happened.
- If it is indoors: leave the room. Close the door only if you can do so without approaching the snake, then keep others out.
A possible human bite is an emergency: call 000
Keep the person still and follow the ambulance operator’s instructions. Use a pressure immobilisation bandage for a limb bite if available. Do not wash the bite, cut it or use a tourniquet. Do not drive yourself or wait for snake removal. Read Healthdirect’s first-aid guidance.
If a pet may have been bitten: call a vet immediately, even if it seems well. Keep it quiet and follow the team’s transport advice. The Richmond and after-hours contacts are below.
Pughs Lagoon, Smith Park and nearby properties
Pughs Lagoon Reserve is on Old Kurrajong Road in Richmond. Hawkesbury Council’s local walking guide connects the lagoon area with Smith Park and Francis Street. The open water, vegetated margins and adjoining streets give a more useful location description than simply “near the lagoon”.
For a sighting here, identify the nearest street or park entrance and say whether you are on a private property, a formed path or beside the water. Stay on a safe, clear route; do not step into reeds or long grass for a closer photograph.
A snake passing through a reserve does not automatically need removal. Give it space and let it move away. Call for advice if it is trapped, injured or posing an immediate risk to people or pets.
For sheds, yards and rural access
Give the property entrance as well as the street address, particularly if the building is set back from the road. Describe which shed, bay or garden bed is involved, any locked gate and whether livestock or dogs affect access. Do not shift hay, feed bags or equipment to expose the snake.
Arrange a Richmond call-out
We provide humane snake capture and relocation for homes, workplaces and other properties. Confirm the call-out fee and estimated arrival time on 0411 103 488 before booking. There is no weekend or public-holiday loading. Arrival depends on the available catcher, current jobs, traffic and access.
Harley Jones has more than a decade of field experience. Snakes in the City is fully insured and operates under NSW General Licence MWL000102655. See Harley’s background and our snake removal services.
If you already have a safely taken photo, it may help us assess the animal. Do not delay a medical or veterinary emergency to obtain one.
Richmond vet and emergency contacts
Phone a vet immediately for a suspected pet snakebite. Richmond Vet’s own contact page directs after-hours emergencies to SASH Western Sydney.
SASH Western Sydney — 24/7 emergency vet
1 Rowood Road, Prospect NSW 2148
Emergency care 24 hours, seven days, including public holidays. No appointment is needed for an emergency.
Hawkesbury District Hospital
2 Day Street, Windsor NSW 2756. Emergency department open 24 hours. General enquiries: (02) 4587 0555. NSW Health hospital details.
For a suspected human snakebite, call 000 for an ambulance instead of the hospital switchboard.
Provider and NSW Health details checked 12 October 2026. These hospitals and veterinary practices are independent of Snakes in the City.
Regional snake photographs and property precautions
These existing Snakes in the City photographs show the wider Hawkesbury and Western Sydney region. They are not presented as Richmond jobs. Do not use colour or these pictures alone to decide whether a snake is safe to approach.
Once the immediate risk is resolved, secure animal feed, clear spills, manage rodents and reduce clutter around outbuildings. Maintain clear walking routes and seal suitable gaps around buildings. These measures reduce food and shelter opportunities without guaranteeing that snakes will stay away.
Before the catcher arrives
Should I move materials so the snake is easier to find?
No. Disturbing the hiding place can put you at risk and move the snake somewhere less accessible. Give us a precise description and keep people away until you receive advice.
Can you identify a snake from my photograph?
We can assess a photograph you already took safely through our identification service. A blurred or partial image may not be enough. Do not approach again to improve it.
Speak to us about a Richmond sighting
Have your address, access details and the last-seen location ready.
Explore public snake observations around Richmond
Looking for broader wildlife context? The mapped place point for Richmond falls in square C3 of our 2025 Sydney-region observation report. A suburb can extend into neighbouring squares; this is an orientation guide, not a suburb boundary map.
View square C3 around Richmond in the observation report →
Counts apply to the whole square, not each suburb listed. A suburb appearing in a square does not mean a snake was recorded in that suburb. These are public observation records, not SITC call-outs, unique snake totals or a measure of danger.