A red-bellied black snake basking in a sunny backyard prompted a rental agency to call Snakes in the City at a Star Crescent property in Pennant Hills.
The agency acted quickly, contacting Harley Jones to arrange the removal. Harley responded promptly, found the snake and humanely relocated it. Both the residents and the agency were very grateful for the service.
Quick action, helpful coordination
This call-out shows how a rental agency can help residents by arranging professional assistance promptly. A clear report of the snake’s location gives the catcher useful information, while residents can keep their distance and leave the handling to a professional.
Harley’s response at Star Crescent brought a reassuring outcome for everyone involved—and a more suitable destination for the backyard visitor.
What should a rental agency do when a tenant reports a snake?
- Ask residents to keep people and pets away and never try to catch, corner or move the snake.
- Pass on the exact address, the snake’s last-seen position and whether it is still visible. Do not ask anyone to search through vegetation or stored items.
- Arrange a contact person and safe access with the residents, including any gate details.
- Call SITC on 0411 103 488 to discuss attendance. Availability and arrival estimates are confirmed for each job.
Our dispatch guide explains how attendance is arranged. Property managers can also explore our snake removal service for managed properties.
Found a snake in a Pennant Hills backyard?
Give it space, keep pets inside where it is safe to do so, and call for help. Read our backyard snake advice and red-bellied black snake guide. Do not approach an unfamiliar snake to identify it.
For local assistance, visit our Pennant Hills snake removal page or call 0411 103 488. See our snake safety guidance for further precautions.
Helping tenants and a rental agency in Lindfield
For another example of SITC supporting rental agencies, read about the red-bellied black snake removed from a Lindfield backyard.